Knowledge Base

Find instant answers on frequently asked questions:

SWITCH

Everything related to the SWITCH products: problems, information, usage guidelines...

• Where can I download SWITCH 07 update 5?
  Where to find the SWITCH 07 installers
• What's new in SWITCH 07 update 5
  An overview of what has changed in SWITCH 07 update 5
• What's new in SWITCH 07 update 4
  An overview of what has changed in SWITCH 07 update 4
• What's new in SWITCH 07 update 3
  An overview of what has changed in SWITCH 07 update 3
• What's new in SWITCH 07 update 2
  An overview of what has changed in SWITCH 07 update 2
• What's new in SWITCH 07 update 1
  An overview of what has changed in SWITCH 07 update 1
• Where can I download SWITCH 06 update 9?
  Where to find the SWITCH 06 installers
• How do I install and setup SWITCH?
  Is there an installation guide or user guide that walks me through the setup/install process of PowerSWITCH, FullSWITCH or LightSWITCH?

• How can I license Apago PDF Enhancer?

  SWITCH tells me that my trial for PDF Enhancer expired. I have a license key, but what do I do next?

• How can I set up a connection between SWITCHclient and PowerSWITCH?

  I want to start using SWITCHclient to submit jobs but I don't know how to set this up.

• Does FullSWITCH use the full potential of a dual processor?
  

  I have a dual processor. Will FullSWITCH be able to use this?

• Which hardware configuration do you recommend for running SWITCH?
  Any advice you can give me on which hardware I should purchase to run SWITCH on?

• I cannot import CaslonFlow flows into the SWITCH products, how come?
  Why importing CaslonFlow flows in the new products is impossible.

• The SWITCH help index does not open on my computer

  I try to access the product help, but it doesn’t open on my computer.

• Am I not violating the license agreement if I automate my applications?
  Automating your work, tying your applications together, etc.. It all sounds great but what about the license agreement?
• Folders in my flow are shown with a warning icon
  I have designed a flow and one or more of the folders in my flow now show a warning icon and I cannot activate my flow.
• I cannot send email notifications from my flows
  I have designed flows which contain one or more mail elements to send out notification emails but notifications are not sent out.
• Can I upgrade from CaslonFlow to LightSWITCH, FullSWITCH or PowerSWITCH?
  I am a current user of CaslonFlow, can I upgrade to one of the SWITCH products?

• How does "attach extra email info" work?

  I'm using the Mail Receive tool but I don't understand how to use the "attach extra email info" property.

• How to run the SWITCH products as a Windows service?
  Running the products as a service will allow to continue processing flows, even when your user logged out.

User group

Everything related to the Gradual User Group

• How can I subscribe to the User Group?
  I've heard about the Gradual User Group and would like to participate. How do I do that?
• How can I unsubscribe from the User Group?
  I'm a member of the Gradual User Group and I would like to unsubscribe, how do I do that?
• How can I manage my account on the User Group?
  I am a member of the Gradual User Group; how can I change my settings?
• Can I receive a digest version of the User Group?
  I like the idea of a User Group but I don't want to receive too much email; can I receive a digest version of the Gradual User Group?
• How can I send an email to the User Group?
  I would like to ask a question and I see you have a User Group; how can I ask my question on this list?